Legal
Terms of Service
These Terms of Service ("Terms") govern your use of the sallysells.ai website and the Sally service ("Service"), each operated by Front Porch Ventures, Inc. ("SallySells," "we," "us"). By using the site or the Service, you agree to these Terms. If you are agreeing on behalf of a company, you represent that you have authority to bind that company.
The Service
The Service is a managed AI sales agent that, on your authorization and using materials you provide (sales deck, pitch recording, lead list, connected mailboxes), conducts sales outreach and conversations on your behalf — including responding to inbound leads, running follow-up cadences, delivering live product demos, and progressing deals to a contract-ready handoff. We may update or modify the Service from time to time.
Your account and authorization
You authorize SallySells to act on your behalf within the scope you configure during onboarding. Manager instruction authority is bound to a cryptographically verified email identity (DKIM-authenticated). You are responsible for the accuracy of the materials and instructions you provide, and for ensuring you have the right to share any lead list you upload.
Fees
The Service is offered in tiers, billed monthly or annually as shown on the pricing page. In addition to the flat subscription, you agree to a 10% performance fee on the Year 1 value of every deal Sally drives to ready-to-sign and hands off to your team. The performance fee is invoiced at the moment of handoff. Subscription fees are non-refundable except as required by law. Late or unpaid balances may incur reasonable collection costs.
Acceptable use
You agree not to use the Service to:
- send unsolicited bulk email in violation of CAN-SPAM, GDPR, CASL, or other applicable anti-spam law;
- contact lead lists you do not have a legitimate basis to contact;
- impersonate a third party, mislead recipients about who is communicating, or transmit unlawful, harassing, or deceptive content;
- circumvent opt-out, suppression, or honoring-of-bounces logic;
- reverse-engineer, resell, or sublicense the Service without our written permission;
- infringe intellectual property or violate any applicable law.
We honor opt-out requests unconditionally on first request. We may suspend or terminate accounts that put our sending infrastructure, our other customers, or recipients at risk.
Your content; license
You retain ownership of the materials and data you provide ("Customer Content"). You grant SallySells a worldwide, royalty-free license to process Customer Content solely to provide and improve the Service for you. We do not use your Customer Content to train general models for third parties.
Confidentiality
Each party will treat the other's non-public information as confidential and use it only as needed under these Terms. We protect Customer Content with industry-standard administrative, technical, and physical safeguards, including encryption in transit and at rest.
Service availability
We aim to keep the Service available continuously but do not warrant uninterrupted operation. Scheduled maintenance, upstream provider incidents, force majeure, and other events may cause interruption. Our liability for any such interruption is limited as described below.
Warranties and disclaimers
We provide the Service "as is" and "as available." To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant any specific sales outcome or revenue result.
Limitation of liability
To the maximum extent permitted by law, SallySells's aggregate liability under or in connection with these Terms will not exceed the fees you paid us in the twelve months before the event giving rise to the claim. Neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, or lost business opportunities, regardless of theory of liability.
Indemnity
You will defend, indemnify, and hold harmless SallySells from third-party claims arising out of your Customer Content, your lead lists, your authorized use of the Service, or your breach of these Terms.
Term and termination
These Terms apply for as long as you use the Service. Either party may terminate for material breach with reasonable notice and an opportunity to cure. We may suspend the Service immediately for acceptable-use violations, security incidents, or non-payment. Upon termination, we will provide a reasonable export of Customer Content on request and delete it from active systems thereafter, subject to legal retention obligations.
Changes to these Terms
We may update these Terms by posting a revised version with a new effective date. Material changes will be announced to active customers by email at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.
Governing law; disputes
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. Any dispute will be resolved in the state or federal courts located in Delaware, and the parties consent to that jurisdiction. Nothing in this section limits either party's right to seek injunctive relief in any court of competent jurisdiction.
Contact
Questions about these Terms: [email protected]. Operator: Front Porch Ventures, Inc.